Head over to the contact page! We try to respond within 48hrs unless the kids are really being a handful.
Great question! Contact us and we’ll track that down for you. Hopefully the kids didn’t bury it in the sandbox again...
Check out our Return Policy page for more information and to start the return process.
Yes, returns must be postmarked within 14 days of receiving the original order. Check out our Return Policy page for more information.
Nope, we’re too efficient for that. Due to both the challenges associated with COVID-19 and our shipping procedures, at this time we are unable to process order changes or address changes once an order has been submitted.
Wonderful, we’re so excited you’re gifting! Unfortunately at this time we don’t offer gift wrap services, but we’re working on it!
Maybe, if you ask really nicely. It’s possible, so contact us and we’ll let you know.
Coupon codes must be entered at checkout. Coupon codes can be used once per customer. If a coupon code shows that it is expired, it means you have used it on a past order, and our system cannot apply it again. Don’t try to pull a fast one on us, we have toddlers too ya know!
When you order a gift card, you will receive an email that contains a unique gift card code that can be used at checkout to redeem its value. You will not receive a physical gift card.
When making a purchase in our store, a customer can redeem the value of the gift card by entering its unique code at checkout. This code isn't case sensitive. A gift card holds a balance, which can be spent over more than one order. Gift card balances are applied to the total value of an order, which can include taxes and shipping.
Good question, check out our sizing guide page dedicated to putting your little one in the best fit garbs. Pro tip; when in doubt, size up, your kids are growing like a beanstalk!
To get the longest life from your 2 A.M. Baby clothing please turn your garbs inside out for washing to preserve color and printing. Only wash with like-colored items, or by themselves. To remove stains (because we know you’re going to do that often…) we recommend using a basic stain remover pre-wash. Let it soak for at least 15 minutes before washing. To dry, toss it in the dryer with the rest of your load.
We believe in doing good for others whenever possible. That’s why we ask you to round up for charity at checkout AND we give back a portion of our profits to Baby2Baby and Kaboom to support children in need and their families. Read more about it on our Giving Back page.
Nope, not a chance! But we’ll point you in the right direction to a few books and people that have helped keep our sanity while trying to raise kids.